Fulfillment Analyst & Distributor Coordinator

Function

As Fulfillment Analyst & Distributor coordinator you have a pivot function in your department. You are the go to person for all the analyzes made inside the department and you prepare the presentations and KPI reports for the Direction.

You are very well aware of all departmental processes and act as BPO.

You answer with flair all of our distributors' questions and maintain close relations with them.

You report to the Fulfillment Director.

Responsibilities

As an analyst

  • You manage the KPIs of the Fulfillment department and you make them available to the Team leaders and Managers;
  • You perform ad-hoc analyzes with the aim to provide support in the decision-making process of the different entities;
  • You are responsible for interpreting the data, write reports and promote efficiency based on your analyzes;

As a BPO

  • you ensure that the processes of the Fulfillment dept. are well framed and you aim for permanent efficiency;
  • You are responsible for the support during the implementation, the maintenance and the improvement of the processes;
  • You have an important role in the integration of our new ERP system;

As a coordinator

  • You manage the ‘MTO business’ to maintain lasting relationships with our CMF customers and distributors;
  • You take care of the follow-up / initiation / planning and implementation of projects relating to the development of new products for these customers;
  • You make offers in collaboration with the R&D dept., including price calculations;
  • Forecasting  in accordance with the distributors to manage correctly the supply chain flow for the distributors;
  • You maximize the margins and sales;
  • To guarantee an optimal service and quality, internal communication and  interaction are needed to be able to have a follow-up of the raw materials, the production planning MTO products and  logistics arrangements;
  • Participating and organizing operational meetings, distribution of tasks, write reports and follow-up with regard to our distributor flow.